At time of your booking the online system will send you a confirmation. This email has cancellation options for you to easily adjust your appointment if necessary. Further, a reminder email of your appointment has been set up to automatically be delivered to your nominated email the day before your appointment. hopefully these two measures cater to all reasonable scenarios to keep us all timely !
Cancellations or changes within 24 hours of the appointment may occur penalties to help Sean offset otherwise lost earnings.
Cancellations within 24 hours notice may incur a fee equal to 20% of the session’s price; expected at time of cancellation.
Missed or No-Show appointments may result in you being charged the full price of your session.
Acquiesce makes a commitment to you to guarantee your appointment time and as a sole trader Sean does not earn income if he is not massaging so he appreciates your understanding on this matter.
Prepay Mobile Massage and Gift Certificates Cancellation Policy
There are no refunds for cancellation of prepaid massages and gift certificates, however we are happy to reschedule or transfer your appointment if possible.